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Master of Science, Engineering Architecture & Information Technology, 12/2021
University of Queensland - Brisbane, QLD

Visual Designer, 02/2022 - Current Wok It Up

Targeted visual designs on specific audiences.
Communicate with customers to realize the design scheme.
Followed and applied brand standards for consistency across visual designs.
Distilled complex features and content into simple visual elements.
Engaged clients and maximized satisfaction by gathering requirements and incorporating feedback from initial visuals.
Created user-centered designs with integrated marketing information, creative assets and design patterns.
Iterate the design to meet customer needs.

Product Designer, 10/2021 - 12/2022
Fitmom - ( University Project ), Brisbane, QLD

Discovering the needs of users and validating the needs of user groups
Brainstormed with peers and other members of design team to determine enhancements and product features.
Actively listened to users' requests, confirming full understanding before addressing concerns.
Analyze similar competitive products, including function, interface style and profit model
Determine the priority of the main functions of our products
Identify specific personas
Draw wireframe, low fidelity prototype, high fidelity prototype

User Experience Researcher, 08/2021 - 12/2022
ISBAR Care Handover - ( University Project ), Brisbane, QLD

Researched and proposed new solutions to make website more user-friendly.
Devised diagrams to outline system interactions and sequences underpinning interfaces.
Conducted research, gathered information from multiple sources and presented results.
Communicated with product managers and UX designers to translate project requirements and business objectives into polished user interfaces.
According to the customer needs and insight analyzed by research, the software requirements are built
Design wireframe and prototype
Write part of the software code with HTML, CSS and JavaScript
Do remote user testing and iterate the software according to user feedback

Interaction Designer, 08/2020 - 11/2022
BB Bunny - ( University Project ), Brisbane, QLD

Designed and developed forward-thinking prototype that meet user needs and improve productivity.
Created proofs of concept for innovative new solutions.
Conduct user research (mainly interviews)
Analyzed work to generate logic for new systems, procedures and tests.
Design prototype work flow, story board and speech poster
Used interpersonal and communication skills in interactions,

enriching team collaboration.

• Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs and enhancements.

Interaction Design & Visual Design, 03/2021 - 05/2022

Secret Garden - ( University Project ), Brisbane, QLD

Maximized system performance, enhancing end-user experience by applying iterative back end development updates.
Solve user experience obstacles through testing and iteration, especially the engagement of enhancing interaction Determine priorities and specific interaction methods.
Used wireframes, mock-ups and prototypes to establish user interface design and architecture.
Used Agile Scrum model to deliver solutions with high level of flexibility and adaptability.
Conducted research, gathered information from multiple sources and presented results.

System Management Specialist, 11/2021 - 02/2022

First Tel Australia Pty Ltd

Daily maintenance and update of website system.
Responsible for new product shooting, post editing and uploading.
Optimize and manage sales, warehouse and website systems.
Communicated regularly with the boss concerning data exchange and technology integration.
Work closely with the boss to plan, develop and implement technology strategies that are consistent with your customers' vision.

E-Commerce Specialist, 03/2016 - 12/2018

Baidu, Shenzhen, China

Displayed positive, professional, friendly and high-energy willingness to assist customers through video, chat or telephone interactions.
Met or exceeded sales goals and worked as team player in supporting other sales.
Generated more than $35,800 in monthly sales with successful marketing, sales and customer relations approaches.
Responded to customer issues and resolved complaints by leveraging expert SEO knowledge.